Rheem and A.O. Smith are the two biggest names in residential water heaters, and both build reliable tanks. The differences show up in the warranty, the features, and the service support.
The lineup
Rheem offers the Performance and Marathon lines, and A.O. Smith offers ProLine and Signature models. hard water is common across the region, and older neighborhoods still have galvanized supply lines In Johnson City, both have models sized for any home.
The tanks
Rheem's Marathon uses a plastic tank that cannot rust, and A.O. Smith uses glass-lined steel with strong corrosion protection. hard water is common across the region, and older neighborhoods still have galvanized supply lines In Johnson City, the Marathon is the rust-proof option.
The efficiency
Both offer standard and high-efficiency models, including heat pump units. hard water is common across the region, and older neighborhoods still have galvanized supply lines In Johnson City, the efficiency rating and the rebates decide the payback.
The warranty
Both offer 6- to 12-year warranties depending on the model, with A.O. Smith slightly ahead on some lines. hard water is common across the region, and older neighborhoods still have galvanized supply lines In Johnson City, the warranty length tracks the price.
The support
A.O. Smith is known for responsive warranty service, and Rheem has broad dealer support. hard water is common across the region, and older neighborhoods still have galvanized supply lines In Johnson City, a pro can handle either.
The price
Both are competitively priced at each tier, with the premium going to features and warranty. hard water is common across the region, and older neighborhoods still have galvanized supply lines In Johnson City, the installed price is what matters.
The call
Compare the warranty, not just the tank. Call 888-217-3585 and Johnson City Plumbing Experts will match you with a Johnson City pro who carries both.
Plumbing in Johnson City: what to know
In Johnson City, hard water is common across the region, and older neighborhoods still have galvanized supply lines. Pros in our network know the local quirks and bring the right parts on the first visit.
Across Washington County — from Jonesborough, Elizabethton and Erwin to ZIP codes like 37614, 37604, 37601 — homeowners deal with the same kinds of issues. The tips above apply locally, and when a job goes beyond a quick fix, a vetted local pro is only a call away.
Need a hand in Johnson City?
If a plumbing issue is beyond a quick fix, don't wait for it to get worse. Call 888-217-3585 and Johnson City Plumbing Experts will match you with a vetted local pro — usually within minutes. Learn more about plumbing help in Johnson City.